Landlord Plumbing Servicesin RaundsOne Reliable Contact
Tenant-reported leaks, running toilets, dripping taps and repairs between tenancies, handled by a local team who keeps you informed.
5.0 on Google
5.0
Google rating
Domestic & commercial
Plumbing work
£2,000,000
Public liability insurance
Workmanship
Stood behind where applicable
Overview
Landlord & property maintenance: What You Need to Know
What the service covers
Plumbing repairs and maintenance for rental properties: leaks, taps, toilets, radiators, pipework and general fixes, reported by you or your tenants. Domestic and commercial lets are covered.
Who it is for
Private landlords, portfolio landlords, letting agents and property managers with properties across Northamptonshire, Milton Keynes, Bedford, Cambridgeshire and Peterborough.
When you need it
When a tenant reports a problem, between tenancies, before a property is let, or when you want a trusted plumber you can call on repeatedly.
Why it matters
Unresolved plumbing issues frustrate tenants, damage your property and can escalate into larger claims. A plumber who responds, fixes it and tells you what happened saves you time and money.
Why it can't wait
What Happens If It's Ignored
- Slow repairs lead to unhappy tenants and complaints.
- Leaks in rental properties often go unreported until damage is significant.
- Repeated call-outs to the same problem cost more than fixing it properly once.
- Void periods can stretch if plumbing issues aren't sorted between tenancies.
Common mistakes to avoid
- Using whoever is cheapest each time, with no continuity.
- Not fitting isolation valves, so tenants can't stop a leak themselves.
- Leaving tenants unsure where the stopcock is.
- Ignoring small issues reported by tenants until they become emergencies.
Our process
How We Handle It
Report the issue
You or your tenant call or WhatsApp, ideally with photos.
Arrange access
A visit is arranged with you or the tenant.
Diagnose and quote
The issue is assessed and a quote given before work wherever possible.
Repair
We carry out the repair and test it.
Report back
You're told what was done and whether anything else needs attention.
Benefits
What You Get
One point of contact
Same plumber, every property.
Photos before visits
Tenants can WhatsApp photos or video so we arrive prepared.
Clear communication
You know what was found and what was fixed.
Emergencies covered
Emergency call-outs available for urgent tenant issues.
Insured
£2,000,000 public liability insurance.
Simple payment
Bank transfer or cash.
In detail
Landlord & property maintenance, Explained
Typical plumbing work for rental properties.
Tenant-reported leaks
Traced and repaired, with the cause explained so you can judge whether it's wear or misuse.
Toilets and taps
The most common tenant reports. Usually fixed on a single visit.
Between-tenancy checks
Fixing small issues before the next tenant moves in.
Radiators
Leaking valves, replacements and towel rails.
Stopcocks and isolation valves
Making sure tenants can shut off water in an emergency.
Commercial lets
Plumbing for commercial units and shared facilities.
What isn't included
Mase Plumbing 24/7 is not Gas Safe registered and does not issue landlord gas safety certificates or do any gas work.
Practical guide
Useful Advice Before We Arrive
Where we work for landlords
Rental properties across Northamptonshire, Milton Keynes, Bedford, Cambridgeshire and Peterborough are covered, including Raunds, Rushden, Higham Ferrers, Wellingborough, Thrapston, Kettering and Northampton. Whether you have a single buy-to-let or several properties spread across the area, you can use the same plumber each time, which means fewer surprises and more consistent work.
Helping tenants report problems early
Tenants often don't report small drips or running toilets because they don't want to be a nuisance. Encouraging early reporting, and making it easy by letting them send photos or video directly to us on WhatsApp, means problems get fixed before they damage your property.
Between tenancies
The gap between tenancies is the ideal time to deal with small plumbing jobs. Dripping taps, worn toilet mechanisms, weeping radiator valves and missing isolation valves can all be sorted in one visit while the property is empty, so the new tenant moves into a property that works.
Showing tenants the stopcock
Make sure every tenant knows where the stopcock is and how to turn it off. Fitting isolation valves under sinks and toilets also lets tenants stop a leak at a single fixture. These simple steps can be the difference between a small drip and a ceiling coming down.
What you'll get from each job
After each job, you'll know what was found, what was fixed and whether anything else needs attention, so you can plan maintenance and budget properly.
Pricing & payment
Know What You're Paying Before Work Starts
Quotes are provided before work begins wherever possible, so you can decide with the full picture. Fixed prices are preferred, because they give you certainty. Some jobs are charged on time and materials where the work is more complex or the full extent of the problem can't be seen until it's opened up.
Emergency and diagnostic work may be priced after inspection, because the cause isn't always visible until we are on site. Either way, you'll be told what is needed and why before further work goes ahead.
For larger jobs, a deposit may be required depending on the job and the cost of materials. Payment is by bank transfer or cash. Card payments are not taken.
Why choose us
Local, Reliable and Fully Insured
Connor Mason started Mase Plumbing 24/7 after years working in domestic plumbing, maintenance and emergency repairs for other companies. He built the business around honest pricing, reliable workmanship and someone who actually picks up the phone.
Every job is covered by £2,000,000 public liability insurance. Before we attend, you can send photos or videos of the problem on WhatsApp, so we arrive knowing what we're dealing with and you get a clearer idea of what's needed.
Enquiries are answered the same day where possible. If we're on a job when you call, send a WhatsApp and we'll get back to you as quickly as we can.
Reviews
Rated 5.0 on Google
"Connor came out to a burst pipe; I called him at 9pm and he was with me within the hour. Great service."
"Had a leak, rang Mase Plumbing and he was out within the hour. Was soon fixed. Very polite and knowledgeable! If I could rate 6 stars I would!"
"Connor is a very clever plumber, extremely capable with complicated plumbing and thinks around things with workable solutions."
FAQ
Questions About Landlord & property maintenance
Covering Northamptonshire, Milton Keynes, Bedford, Cambridgeshire, Peterborough, including Raunds, Rushden, Higham Ferrers, Wellingborough, Thrapston, Kettering, Northampton.
- How much do landlord plumbing services cost?
- Prices are not listed. Each job is quoted before work wherever possible.
- Can my tenant contact you directly?
- Yes, tenants can call or WhatsApp. Let us know how you'd like to be kept informed.
- Do you provide gas safety certificates?
- No. No gas work is carried out, including landlord gas safety certificates.
- Do you cover properties in Milton Keynes and Bedford?
- Yes, along with Northamptonshire, Cambridgeshire and Peterborough.
- Do you handle emergencies at rental properties?
- Yes, emergency call-outs are available.
- Is the work guaranteed?
- Where applicable, Mase Plumbing 24/7 stands behind its workmanship. If an issue arises from work carried out, we'll return to put it right.
- Will I need to pay a deposit?
- Larger jobs may need a deposit, depending on the job and material costs.
- How do I pay?
- Bank transfer or cash.
Related services
Areas covered
We are based in Raunds, Northamptonshire, and provides landlord & property maintenance for homes and businesses across the county and beyond. The main areas covered are Northamptonshire, Milton Keynes and Bedford, along with Cambridgeshire and Peterborough. Closer to home, that includes Raunds, Rushden, Higham Ferrers, Wellingborough, Thrapston, Kettering and Northampton.
Wherever you are in the area, the service is the same: you speak to the team, you get a quote before work wherever possible, and the job is done properly from start to finish. If you're not sure whether your location is covered, call or send a WhatsApp and ask.
Northamptonshire · Milton Keynes · Bedford · Cambridgeshire · Peterborough · Raunds · Rushden · Higham Ferrers · Wellingborough · Thrapston · Kettering · Northampton. See all areas
Need a Plumber for Your Lets?Get in Touch.
Local, reliable plumbing. Quotes before work wherever possible. £2,000,000 public liability insurance. Rated 5.0 on Google.